At Student One, the health and wellbeing of our residents, staff, industry partners and visitors remains our number one priority.

The Student One team are committed to creating and maintaining a clean and safe living and work environment.

Our residences have been certified as compliant with an Industry COVID SAFE Plan.

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Student One has developed and implemented a COVID Safe Management Plan, which is continually reviewed in line with the global understanding of coronavirus COVID-19.

Operations Managers lead a team of dedicated professionals, ensuring that each Student One Property fully complies with all relevant State and Federal Government directives related to COVID-19.

Signage is clear and prominent throughout all Student One Properties, with an emphasis on promoting social distancing and good hygiene practices.

Hand sanitising stations are available at reception desks, inside all lifts, and in all common areas located throughout our Student One Properties.

All full-time and casual staff, visitors, contractors and stakeholders who come to a Student One Property have their temperature checked on arrival by a non-contact thermometer.

Student One employs its own housekeeping team to maintain the cleanliness of high traffic areas and common areas on a regular basis throughout the day.

Prior to arrival, the recent travel history and interactions of all new and returning residents are reviewed to ensure compliance with all relevant State and Federal government directives.

On arrival, Student One offers students a safe check-in process following social distancing guidelines with little but still friendly human interaction.

Common areas will only be open in accordance with State and Federal Government directives. Common areas which are open are marked with clear signage, limiting the number of persons allowed based on the size of the space.

Student One engages in regular communication with current and future residents and staff to promote awareness of current policies and processes.

Student One values the mental health and wellbeing of its residents. Student engagement is facilitated via online social events, classes and lessons. Residents are also made aware of available community and tertiary support services.