Simply click on a section below to view our extensive list of questions and answers tailored to your needs. If we have missed anything please let us know. We would love to help. You can also click here to download our brochure.
Just send us an email to arrange a time so we can be available to show you around.
Student One Adelaide Street has 742 beds available. Student One Wharf Street has 753 beds and Student One Elizabeth Street has 901 beds available.
Student One has relationships with all of Brisbane’s education providers and we are happy to accommodate you as long as you are studying.
Depending on which location you have chosen your address will either be “Your name” c/- Student One 363 Adelaide St BRISBANE QLD 4000 AUSTRALIA or “Your name” c/- Student One 38 Wharf St BRISBANE QLD 4000 AUSTRALIA or “Your name” c/- Student One 97 Elizabeth St BRISBANE QLD 4000 AUSTRALIA
Our room types include single, double, bunk, twin, king and executive studios, and 4-, 5- or 6 bedroom apartments.
We have wheelchair-accessible rooms and rooms we can reconfigure to suit your needs. We’ll work together to ensure you are comfortable and at home at Student One.
Your clothing, bedding and any personal items you wish to bring. If you want to travel light, Student One has bedding packs available for hire or purchase, so there’s no need to bring anything big with you.
All kitchens are fitted out with essentials such as pots, pans, pates, cups and cutlery.
No, we do not have a dedicated prayer room, however we can provide you with information on the closest places of worship.
Our official check-in time is from 2pm and check-out is before 10am.
As our reception is staffed 24/7 we will always be able to accommodate you at any time of the day.
Absolutely. We can arrange airport pick-ups for you. Just email us your details at [email protected] and we will arrange. We will advise you of the cost of the pick up at the time of the booking.
We have an extensive social calendar full of events organised by our activity coordinators. Some of our events include city tours, semester balls, theme park visits, cultural tours, sporting events, to name a few. You will have many opportunities to meet other like-minded students from across the globe.
Each studio and apartment is fitted with kitchen facilities to allow you to cook for yourself to your own schedule and culinary needs. There are no catered options available but several food outlets are located within the buildings on street level and we frequently organise food nights as part of our community engagement program.
As Student One is purpose built for students and students only we recommend your visiting family and friends stay at our partner hotel, HOLIDAY INN EXPRESS just 300 metres up the road. To book your discounted Student One rate simply click here , select your dates, click MORE OPTIONS and enter our corporate ID 786896199.
We offer flexible living options to suit all budgets and needs. All of our apartment types are fully furnished and air-conditioned. Room types include a range of studio types and five-bedroom share apartments. To view more of our options follow the menu prompts to rooms. You will have the opportunity to live in the heart of Brisbane, enjoying access to free unlimited WiFi internet, communal facilities such as kitchens and BBQ areas, gaming and entertainment areas, a 24hr customer service team and high-level security features.
Free unlimited WiFi internet is available throughout all Student One properties for you to use and you can have up to 3 devices online at any given time.
Yes, all utilities including water, gas and electricity are included in your rent.
You can make a booking through our website at www.studentone.com or via your place of study.
Our rates vary depending on the type of living solution you are seeking. You will always find the most up-to-date rates on this website.
Rent is paid fortnightly in advance, with the exception of a 4-week contract where full payment is taken prior to your arrival. We will provide you with a rent schedule so you can plan for each of the rent payments.
A two-week rent in advance payment can be paid via a MasterCard and Visa to secure your place at a Student One residence. The ongoing rent can is to be paid from a bank account as long as it is from an Australian bank account.
Your rental rate is per person, per week for all studios and apartments, with the exception of the Studio – Executives and Studio – Kings where the rent is for one or two persons.
Yes, you will be required to pay a bond which will be forwarded to the Residential Tenancies Authority (RTA). This is used as a security payment in the event of any damage, rental arrears or cleaning to the property is required upon your departure. If the apartment is left in an acceptable condition and your rent is paid up to date, then the bond will be returned in full.
Yes, you will be provided with a copy of the Residence Rules as part of your offer. Each Student One resident is required to follow our Residence Rules.
If you damage or break any of our property then you will be required to pay for the repair or replacement. You will be given notice of this charge and it will be charged to your account. In the event items are damaged when you move out, the cost of repair/replacement will be deducted from your bond payment. If this amount exceeds the amount taken as bond, you will be required to pay any outstanding fees. If there is damage caused by multiple residents, then the cost to fix the damage will be divided between you and the others involved.
Yes, however your rent starts from the date of your tenancy agreement, whether or not you have checked in.
You are bound by the Residential Tenancies Agreement. Student One will endeavour to work out any issues with you within the guidelines set out by the Agreement.
Student One management will review your individual circumstance in order to determine the most appropriate outcome. If you notify us prior to 14 days before the start of the agreement then all rent paid will be refunded.
Your rent will not increase for the term of your contract however, all future pricing will be assessed each year.
Student One offers Brisbane’s most flexible living solutions, so we can tailor your contract length to as little as four weeks.
Yes, before your current contract has ended, you will be offered the opportunity to extend your stay.
Yes, all our employees have Queensland Government Blue Card certification, a background check that allows us to work with people aged under 18 years.
Yes, Student One welcomes couples. Please take the time to look at our Rooms page to book an Executive Studio or a Studio King, which can be configured to accommodate couples.
Yes we welcome all students, as long as you can provide a proof of study enrolment.
Yes, if you have a friend who also wants to stay at Student One and you would like to live together then you are both able to make the request or email us at [email protected] so we can assist with your query.
Yes, we are happy to accommodate you and your friends if you wish to live together. If there are spare spaces in your apartment then we will find other students to fill the remaining bedrooms.
Yes, you are permitted to have visitors, however you must inform us. If you have room-mates, you must seek the permission beforehand. In the event that any of your room-mates are not happy to have a visitor then your visitor will have to make other arrangements.
No, for health and safety reasons no animals excluding guide, hearing or assistance dogs are permitted on the premises.
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