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Frequently Asked Questions – FAQ’s

So you still have some questions you want answered?

Here in our FAQ page, we’ve done our best to answer the important questions for you, whether you are a student, a parent, or an agent.

This will assist you find the information you’re looking for fast, so you can be on your way to securing your own unique space at Student One.

Simply click on a section below to view our comprehensive list of questions and answers tailored to your needs. If we have missed anything please do still ask!

  • For Students

    You’re almost there, but still need a few questions answered first. Our FAQs for Students gives you important information regarding your residential agreement, booking and deposit process, what we offer as part of your rent, and how you’ll get the best out of living at Student One.

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  • For Parents

    For most parents helping their son or daughter to find safe, quality accommodation, they just want to get the FAQs! You will find all the facts you need here to make an informed decision on your son or daughter’s future student living community – one where you can be confident in placing your newly independent loved one with

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  • For Agents

    Agents need all the facts, fast. So we’ve provided you with a comprehensive range of questions and answers to ensure you can give your clients the most up-to-date advice on room rates, booking and leasing requirements, student inclusions, as well as how your clients can get their stay at Student One off on the right foot.

    To access this section you will need a login. If you do not have one yet please register and we will get back to you with your unique login. This may take up to 24 hours to activate.

    Download Accommodation Application Form here>>

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Community, convenience, connectivity, fun, friendship, safety; when you sum up everything you’re looking for in your student life, it all adds up to one. Student One.



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